![]() ![]() Click Done and you will be automatically logged into KaseyaOne.If the code is correct, you will see a screen that says Success.Enter the code generated by the app and click Next. Now in KaseyaOne, enter the 2FA code you see for your KaseyaOne account in the Microsoft Authenticator app in field 3. Escolha 'Adicionar conta' no ícone Personalizar e controlar, localizado no canto superior direito. You can now select Set up Authenticator App. Inicie o aplicativo Microsoft Authenticator no seu telefone. On the right, select Additional Security Verification. Follow the instructions on screen, using your mobile device to scan the QR code displayed on your browser. Under Authentication Contact Info, select Access Panel Profile. Scroll down to Authentication Contact Info and select Authentication Methods. The Accounts screen of the app shows you your account name and a verification code. Select the user account for which you wish to re-acquire the QR Code. Now enter the code from Step 2, and then select Finish. ![]() Select Or enter code manually at the bottom of the screen. Then open the Microsoft Authenticator app, select the + ( Add account) icon in the upper right, and then select Other (Google, Facebook, etc.). The authenticator app should successfully add your work or school account without requiring any additional information from you. On the KaseyaOne Set Up 2FA page with the QR code, click the Can't scan? link in step 2.Follow the steps below to add the KaseyaOne 2FA account manually: If you click Continue, you will overwrite an existing 2FA account (like your Microsoft or IT Glue 2FA) and it will not only break your access to that account but also will not allow you to log into KaseyaOne. When using this app to scan the QR code during the 2FA setup, the Microsoft Authenticator app may present a message that says, "This action will overwrite existing security information for your account: To prevent being locked out of your account, continue only if you initiated this action from a trusted source." with the option to Cancel or Continue. There is a known issue with the Microsoft Authenticator app on the iOS platform. Scan the provided code with the Microsoft Authenticator app QR code reader, which appeared on your mobile device after you created your work or school account. Why can't I set up my KaseyaOne 2FA using Microsoft Authenticator on iOS? ![]()
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